Privacy statement
Your personal information
We respect your personal information. We might collect information about you in these ways:
when you sign up to our newsletter, a class or mailing list
when you fill in one of our forms
when we provide information or services to you
when you contact us for any other purpose.
The kind of personal information we collect
We collect the personal information you give us or authorise others to provide to us: for example, name, address, phone number, email and social media details.
If you contact us via social media or a messaging platform, we may collect your name and social media profile information that we have access to, and any other information that you make available to us.
We may also keep a record of our communications with you.
Use
We use your personal information for the following purposes:
to provide you with any information or resources that you request from us
to process and respond to your queries or requests
to process any donation or other payment that you make to us
to inform you of any services, classes, events, resources or services that may be of interest to you
for any specific purpose which we notify you of at the time your personal information is collected
to comply with relevant laws and regulations
for our administrative purposes
to improve the resources and services that we offer
to analyse information or data so that we can understand more about the ministry’s reach.
We may disclose information about you:
to our service providers (including our hosting providers and payment processors) and other third parties to the extent reasonably required to carry out any of the purposes for which we may use your personal information
if we are requested to do so in the course of legal proceedings or other investigations
with your authorisation or where we are otherwise permitted to do so by applicable law.
Where we have aggregated your personal information with other information or data, we may use, publish, disclose, provide or exploit the aggregated information or data set in any form and in any manner, except that:
we will take reasonable steps to ensure that your personal information cannot readily be identified in, or extracted from, any aggregated information or data set which is to be published, disclosed or provided.
Except as provided above, we will not share your personal information with any other third parties and will not sell, license or rent your personal information to third parties.
How we hold and store personal information
Certain information may be stored on our hosting provider's secure servers, in New Zealand or overseas.
Where we store personal information ourselves, we ensure that it is kept safe and secure using generally accepted standards of security. We will determine how long we hold your personal information, and will amend or delete it if you ask us to and we may legally do so (for example, we are required to retain certain financial records for seven years).
How we use cookies
We use cookies and analytics tools on our website:
to allow you to navigate and use key features on the website
for session authentication purposes
to collect information about how you use the website.
A cookie is a small data file that the site sends to your browser, which may then store it on your system for later retrieval by the site.
Information supplied by cookies and session information can help us to analyse the profile of the site’s visitors and help us to provide you with a better user experience.
Some cookies we use last only for the duration of your website session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
We may use analytics tools that track information about your use of the website. We do not use cookies to track your internet activity before or after you leave our website.
If you reject cookies, you may still use our website, but your ability to use some of their features or functionality may be limited.
How we may use the Google Analytics service
We may use the Google Analytics service, which will issue cookies from its own servers and which will be able to track visitors throughout our website. For more information on how Google Analytics collects and processes data, please click here. Please refer to Google's Privacy Policy for more information.
Responsibility for personal information collected through linked third party websites
The site, any newsletters or other communications we provide to you may contain links to third party websites. Unless expressly stated otherwise, these websites have not been developed by and are not controlled by us. They are provided for your convenience only, and do not imply that we check, endorse, approve or agree with the privacy practices of the third party websites linked to. We encourage you to be aware when you leave our website and to read the privacy statements of each website you visit.
How you can access or amend your personal information
To access the personal information being held by us, or to request a copy, or to request a correction to that information, please contact us. You may request that your query goes to the board chair.
You may access your personal information that we hold by contacting us. We will provide you with a copy of the personal information we keep about you.
You may request that the personal information we hold about you be corrected or deleted by contacting us. If we do not agree to your request for a correction, you may then request that we take reasonable steps to attach to the information a statement of the correction sought but not made.